Account Terms
Ye likha hua hai ke account kaise banate hain, login rules kya hain, aur account ko kab suspend karte hain agar jhooth info de.
LEGAL REFERENCE
Aapka Account, Hamari Zamedari
sixc 35 par khelne se pehle, aap hamari sharait-o-qanooon ko samjhna zaroori hai. Ye document batata hai ke aap aapne account ko kaise use kar sakte hain, kaunse...
Account SurakshaPayment VerificationWithdrawal TimelinesDispute ResolutionLocal Compliance
Sharait-o-Qanooon ke Asool Nuskhe
sixc 35 Pakistan ke jahan supported ilaqon mein chalti hai, hamari sab policy wahaan local law ke under kaam karti hai. Jab aap account banate hain, aap in sharait ko accept karte hain. Aapka JazzCash, Easypaisa, SadaPay ya Raast account sixc 35 se link hota hai—yeh payment method aapke personal bank details ke saath secure rahe. Aapka account ek user hona chahiye;
multiple account banane se account block ho sakta hai. Withdrawal requests jo aap submit karte hain woh hamari verification process se guzarte hain, jo 24-48 ghante mein complete hota hai. Agar koi dispute ho, aap hamari support team se roz poochh sakte hain.
Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.
HAMSE RAABTA KARAIN
Support aur Complaint Channels
Team online
Live Chat Support
Hamari live chat team roz 24 ghante available hai. Aap apna account ya payment issue sidha chat mein bata sakte hain aur 15-30 minutes mein javab mil jayega.
Email Support
Jab aapko detailed explanation chahiye ya large document submit karna ho, email karo. Response time 4-6 ghante ka. Apne account email se likha karo taake hum verify kar sakein.
Account Settings Help
Aapke account ke andar ek Help section hai jahan FAQs aur password reset tools paaye jayenge. Jab login issue ho ya security check chahye, wahan dekho pehle.
VIRAASAT AUR ESTABAR
Humne Kyon Sharait Clear Likhi Hain
Transparent Payment Flow
Har transaction—deposit, withdrawal, bonus claim—sixc 35 ke andar track hota hai. Aapka account dashboard pe pura history dikhta hai. Koi...
Pakistan Regional Focus
Humne JazzCash, Easypaisa, SadaPay aur Raast ke liye specific payment rules likhe hain kyunke ye methods Pakistan mein sab se...
Account Security Standards
Aapka password, phone number aur payment details encrypted rahe. Hamara system 256-bit SSL use karta hai. Account ko kisi aur...
Withdrawal Guarantee
Agar aapki withdrawal request rejected ho, hamara support team likha howa reason batayega aur next step batayega. Koi mystery closure...
Dispute Resolution Process
Agar aapko lagte ho ke koi galti hui—duplicate charge, payment miss—aap complaint karo. Hum 48 hours mein investigation kar ke...
Terms Update Notice
Jab hum sharait badlen, aapko email se notice miley. Aap saath-saath email mein naye terms dekh sakte ho aur read...
ALAG ALAG DOCUMENTS
Sharait ke Alag Sections
Payment Terms
JazzCash, Easypaisa, SadaPay, Raast ke liye deposit aur withdrawal ka sab process likha hai—fees, timing, minimum amounts sab yahan.
Gameplay Rules
Live tables, slots, sportsbook—har type ke game ke liye specific rules likhe hain. Betting limits, in-play rules, pushback policy sab clear.
Bonus Policy
Agar hamari lobby mein kuch promotional offers chal rahi hon, unke conditions yahan likhe hote hain—rollover, expiry date, withdrawal rules.
Data & Privacy
Aapka personal data—name, ID, phone—kaise store hote hain aur kise share hote hain, ye likha hai. Aap anytime apne data delete karne ko kah sakte ho.
Liability & Disputes
Agar aapko sixc 35 par claim karna ho, ye section batata hai ke kaise claim karte hain aur court jurisdiction kaunsi hongi.
Account Closure
Jab aap account close karna chahen, 30-day cooling-off period hai. Baad mein aap funds withdraw kar sakte ho ya naye account banate ho.
Hamara Policy-Based Visibility
Real-Time Account Statements
Jab aap sixc 35 mein login karte ho, aapka sab deposits, withdrawals aur wins ek dashboard par likhe hote hain. Koi surprise nahi, sab likha hona chahye.
Withdrawal Status Tracking
Aap apna withdrawal request submit karne ke baad, status page par dekh sakte ho—pending, approved, transferred. Hamara system auto-update karta hai.
Payment Method Linked Safely
JazzCash, Easypaisa, SadaPay ya Raast jab aap link karte ho, aapke account number sixc 35 ke secure vault mein baithta hai. Koi third-party nahi dekh sakta.
Clear Fee Structure
Jab aap deposit karte ho ya withdraw karte ho, agey se likha hota hai ke kaun sa fee lagega. Koi hidden charge nahi. Pakistani payment rails par hamara standard fee likha hai.
Account Hold Conditions
Agar aapka withdrawal hold ho—duplicate verification ya fraud check—hamara team email ke zariye likha howa reason aur next step batayega within 24 hours.
Multi-Currency Handling
sixc 35 par Pakistani Rupee (PKR) mein sab likha hai. Jab JazzCash ya Easypaisa se lenge-denge, conversion automatic ho jayega—rate likha hota hai.
Sharait-o-Qanooon ke Baare Mein Sawal-Jawab
Jab aap account banate ho, aap automatically in sharait ko accept karte ho. Agar baad mein aap in sharait ko read karte ho aur disagree karte ho, aap apne account ko immediately close kar sakte ho aur apne paise withdraw kar sakte ho.
Hamari standard policy 24-48 ghante hai jab aap withdrawal request approve karte hain. Ager aapne request raat ko submit kia tha, processing agle business day ko shuru hota hai. Bank side se aur 1-2 ghante lag sakte hain.
Apne email aur phone number aap anytime change kar sakte ho—account settings mein jayein. Lekin apne JazzCash ya Easypaisa number ko baad mein change karne se pehle support se pooch lein. Verification mein delay ho sakti hai.
Aap support team ko email karo proof dete hue—payment confirmation, account screenshot. Hamara finance team investigation karke 3-5 working days mein hisaab barabari kar deta hai. Agey se duplicate amount aapke JazzCash ya Easypaisa account mein jayega.
Haan, jab hamari sharait update hoti hai, aapko email se notice aata hai aur aapka account dashboard par bhi notification aata hai. Aapko naye terms ko read aur accept karna padta hai agley 7 din mein.
Haan, account settings mein 'Close Account' option hai. Aap close karne se pehle apne sab paise nikalna chahye. Close karne ke baad 30 din cool-off period hai jab aap re-open nahi kar sakte.